ITS Insights


All-in-one Website Analytics and Feedback


We are now offering a new and easy way to truly understand your web and mobile site visitors. Identify your hottest opportunities for improvement using:

HEATMAPS – RECORDINGS – FUNNELS – FORMS – POLLS – SURVEYS – RECRUITERS

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Packages

Heatmaps

Discover where users find value and where there is room for page improvement. With a visual representation of how users read and interact with your pages, we can gain a clear understanding for when it comes to page updating and restructuring.

Visitor Recordings

See exactly what your users get up to on your website. Benefit from clear visualisations of each user’s mouse movement, clicks, scrolling and resizing on any page. We use these insights to identify critical issues and focus on making improvements to the overall user experience.

Conversion Funnels

Find the exact points in the conversion process where users are abandoning your website. With a clear break down of the weakest areas, we can quickly target improvements.

Form Analytics

Improve the level of input you receive with detailed information on form completion. Discover which of your fields are too long, why some pages are left blank and why a form is being abandoned. With improvements to your process, gain higher completion rates and increase the value of each participant’s feedback.

Feedback Polls

Gain the deepest understanding of a customer’s experience, with targeted feedback questions. Through the use of specific questions; gain a detailed insight into what users need from your web and mobile site.

Surveys

Stop playing a guessing game as to what you users want, we can send stylistic surveys that extract tailored data from your users. Available through all devices; distribute your surveys using web links, emails or by invitation to uncover any objections or concerns.

Contact us now to see what we can do for youContact us

Insight Packages


  • Entry Level Insights

  • From £199 ex vat / month
  • Minimum 12 month contract
  • Software/Website set-up
  • Monthly report to include:
  • Highlights (heat maps, recordings, conversion funnels)
  • Website improvement suggestions & strategy
  • Sample size starting from 20,000 page views per day
  • Snapshot size of 5,000 visits for heatmaps, forms and recordings
  • UNLIMITED number of items, snapshots and recordings
  • Data storage for 1 year.
  • Find out more
  • Premium Level Insights

  • From £299 ex vat / month
  • Minimum 12 month contract
  • Software/Website set-up
  • Monthly report to include:
  • Highlights (heat maps, recordings, conversion funnels, feedback polls, surveys)
  • Set-up of feedback polls and surveys
  • Website improvement implementation based on the report (we will require some form of access to your website)
  • Sample size starting from 20,000 page views per day
  • Snapshot size of 5,000 visits for heatmaps, forms and recordings
  • UNLIMITED number of items, snapshots and recordings
  • Data storage for 1 year.
  • Find out more
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